BMW Financial Services, Ford Credit, Honda Financial Services and Lexus Financial Services each rank highest in satisfying customers with the new-vehicle financing process, according to the J.D. Power and Associates 2007 Consumer Financing Satisfaction Study.
In the non-luxury lease segment, Honda Financial Services ranks highest (813), performing particularly well in provider offering, and billing and payment. Ford Credit (783) and GMAC (777) follow in the segment rankings.
Initial Lease Satisfaction Index Ranking: Non-Luxury Segment(Based on a 1,000-point scale)
Honda Financial Services 813Ford Credit 783GMAC 777Toyota Financial Services 768Volkswagen Credit 768Non-Luxury Lease Segment Average 762Chrysler Financial 739Nissan Motor Acceptance 708
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